Each piece is packed and shipped carefully, either by USPS or UPS in a shipping box. The jewelry itself is packaged in a small white cardboard box, containing the velvet presentation box. It's surely got enough boxes. And a brochure, a business card, a bookmark, and a small desk sign. Shipping takes 4-5 days within the US, and about a week if sent over seas. The shipping charges are anywhere from $11 to $20 (For 2 day Express)
All of my jewelry officially has a lifetime guarantee and a 30 day satisfaction guarantee. Each piece is created with care and attention to detail, so, if you have any questions whatsoever, please don't hesitate to contact me at firstname.lastname@example.org .
If you do wish to return a piece of our jewelry, for any reason, for either exchange or credit, please email email@example.com or call at 661-242-2374 and we will immediately address the situation, and either replace, repair, or refund your purchase price upon receipt of the work. It's that simple. We thank you kindly for your patronage, and hope you'll come back often.
PO BOX 5519
Pine Mountain Club, CA 93222